Plans
Three sizes, side by side. The fee covers your calendar watch, report archive and monthly walk-through.
A condo or loft with one bed to make and one bath.
End a plan with 30 days' written notice, no fee.
The common downtown unit: two beds, one or two baths, a kitchen.
End a plan with 30 days' written notice, no fee.
A house or a large flat, up to about 2,000 sq ft.
End a plan with 30 days' written notice, no fee.
Each plan is set for a unit up to the size shown, and the fee and the turnover rate are confirmed in writing at the property walk-through before your first turnover. Prices include our products and equipment; linen sets are ours, laundered at our own laundry. Guest damage and supplies you want replaced are billed as described on the Policies page. A plan is a cleaning schedule, not an insurance or damage-protection product.
The walk-through takes about half an hour. The quote lists the property fee, the turnover clean and the linen set for your unit's size, and names every extra the checklist adds.
Property fee and turnover rate
Linen sets, ours or counted onto your shelf
In writing, at the walk-through, before your first turnover. A turnover is billed after it happens, on one invoice for all your properties.
We buy what is on your par list at cost, photograph the receipt and tell you before we go over the list. Your own products stay on your shelf.
If the unit changes size, so does the quote, in writing, before the next turnover. Busy months and quiet months use the same rate.
What moves the number
The walk-through takes about half an hour and these are the questions.
Bedrooms, bathrooms and square footage.
The gap between check-out and the next check-in.
Busy units get the same rate; the fee is the same either way.
Ours, or yours counted onto the shelf.
Your checklist and your par list set the extras.
In writing
The property fee and the rate for each turnover
Linen sets, our products and our equipment
A photo report for each turnover
The monthly walk-through
Supplies you want restocked, billed at cost
Extras like ovens, windows or a hot tub reset
Guest damage, handled under the Policies page
Anything your platform charges you
Plans
It is a monthly agreement with no minimum term. Either side can end it with 30 days' written notice, and there is no fee.
No. A plan is a cleaning schedule with a report. It does not insure the property or its contents.
The property fee is billed on the first of the month. Turnovers and linen sets are billed after each one, on one invoice for all your properties.
Yes. The fee for that property starts the day of its first turnover.
Send the link and we write one at the walk-through.