Cierra McNair
Owner and operator
Turned over her first two rentals herself. Answers the escalations and writes each quote at the walk-through.
About
A turnover crew that reads your calendar.
Lindsley started as one person turning over two condos, and grew by keeping the same three habits.
We read the calendar, we photograph the work and we answer by text. The name is a street in Wedgewood-Houston where the laundry is. Twenty of us work the doors now, with six people you will hear from.
Three habits
We read your calendar every 30 minutes
We photograph every room from the same spot
We answer texts between 7 a.m. and 8 p.m.
The people
Who you will hear from.
Every person who comes into your property is on a team list we send you, by name.
Agustina Infante
Calendar desk
Reads the iCal links, builds the crew board and texts you when a date moves.
Kayode Balogun
Linen and laundry lead
Keeps the par count for each property and the log of every set in and out.
Jackie Conrad
Quality inspector
Walks each property monthly and checks the photo reports against your list.
Rehan Dutta
Crew lead, east side
Leads the crews east of the river, from East Nashville out to Donelson.
Ezekiel Joiner
Crew lead, downtown and the Gulch
Leads the crews in the towers and walk-ups near the core.
Proof
Registration and insurance, ready to send.
Tennessee has no state license for cleaning, so what we show is the local registration and the insurance.
Registration
Business tax license
TN Account # 000000 · Metropolitan Clerk, Davidson County
Registered to do business in Davidson County
Insurance
General liability
Carrier on certificate · $1,000,000 per occurrence, $2,000,000 aggregate
A certificate with the limits goes to you on request
How we work
Replies within 2 hours, 7 a.m. – 8 p.m.
How we work
Three rules the crew follows.
The same spot, every time
Each room is photographed from one spot, so visits can be compared.
Say it before we do it
Anything extra is texted to you before the time is spent.
Leave it locked
Door, lock and thermostat checked, and the report says so.
Meet us at the walk-through.
We come to the property, write the checklist with you and put your dates on the board.